Taking the guess work out of your IT Services spending

Managed Services

Our Managed Services are designed to take the guess work out of your IT Services spending. We believe ensuring your network is managed by certified and trained professionals is crucial to minimising the downtime of your systems, and thus protecting your investment. Outsourcing your IT is the most cost-effective way to get high level support and access to a whole team of IT brains at a great reduced yearly cost.

Our ReActive Care agreement is designed to provide monitoring, reporting and automated fixes from our system at a lesser price than our fixed fee and you can call us whenever you need us at a reduced hourly rate. ProActive Care and Cloud Hosted includes all IT work, whether that’s remote, or onsite. The ProActive agreement also allows additional op- tions which are described below.

Great managed services ensure your system is running at its absolute best and is monitored to ensure problems are fixed either before they happen, or shortly after.
Each of these services include response times and a singular monthly invoice which includes all product services (Office 365, Managed Backup)
The On-Premise agreements (ReActive and ProActive) operate with device-based licencing. The Cloud Managed Agreement (CSA) is split into Server Support and User licencing.


Performance Monitoring Managed Backup Monitoring Weekly & Monthly Reporting Microsoft Patch Management Response Times


All ReActive inclusions
Cloud Managed Server Remote IT Work for Managed Server

On-Premise & Cloud

All ReActive Inclusions
All IT Services Work
After Hours Option Available Monthly Onsite option Available Cloud/On-Premise Hybrid Available

Bizpro IT Services - MSA FAQ

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